1300 857 501

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Lacking choice in internet plans? We’ve got all the options!

Internet stuck in 1st gear? Ours is turbo charged.

You don’t have to spend big to get a better internet plan!

Australia’s Premium Fibre Optic Network.

With speeds up to 1000Mbps, say goodbye to buffering, enjoy crystal clear video streaming, low latency and superior gaming capability.

You’re just a few simple steps away from getting the fastest internet around, with a full fibre-optic network that’s way more reliable and better value than the NBN.
Now that’s refreshing.

  • Fibre to the premises
  • Faster than the NBN
  • Equal upload and download speeds
  • Congestion free internet 24/7

Check your address

To start, let’s find out if Pineapple Net is available at your address

Enter the BUILDING number only – for example, 1 Freshwater Place, Southbank.
(Your apartment, unit or level number is not required)

Our internet isn’t the only thing that’s refreshingly fast.
Get connected in less than 72 hours.*

*During standard business operating hours.

Who we are?

For many, using the internet can be a daily annoyance, compromised technology that doesn’t meet the connectivity needs of today, which in turn, results in having to make compromises.

We’re here to bring to Australians a faster more reliable internet. An internet which makes work easier, buffer free movie nights and game nights without the drop outs!

Pineapple Net is powered by DGtek, one of Australia’s fastest private fibre optic networks. With speeds up to 1000mpbs you can say goodbye to buffering and enjoy crystal clear video streaming, low latency and superior gaming capability.

How fast do you want to go?

 

Plans to go full speed ahead. Choose from one of our speedy plans below.

Streamer

150/150Mbps

$

59

^

per month

Unlimited Data

No lock in Contract

Equal upload and download speeds

Boost

250/250Mbps

$

69

^

per month

for 12 months
then $79 ongoing

Unlimited Data

No lock in Contract

Equal upload and download speeds

Accelerate

350/350Mbps

$

79

^

per month

for 12 months
then $99 ongoing

Unlimited Data

No lock in Contract

Equal upload and download speeds

Premium

500/500Mbps

$

89

^

per month

for 12 months
then $119 ongoing

Unlimited Data

No lock in Contract

Equal upload and download speeds

Ultimate

1000/1000Mbps

$

119

^

per month

for 12 months
then $149 ongoing

Unlimited Data

No lock in Contract

Equal upload and download speeds

^Special offer pricing only available to new customers and available until withdrawn.

Powered by DGtek

DGtek is an infrastructure provider running fibre optics down Melbourne’s streets. We retail their world-class FTTP network, and that’s how our residential speeds are faster and cheaper than all our competitors.

Ready for refreshingly fast internet?

If you’re thinking about joining Pineapple Net but have a few questions first, let us know how we can help.

Give us a call
1300 857 501

Contact us online

    Ready for refreshingly fast internet?

    If you’re thinking about joining Pineapple Net but have a few questions first, let us know how we can help.

    Give us a call
    1300 857 501

    Contact us online

       Here’s what our customers are saying.

      4.2
      Based on 106 reviews
      powered by Google
      Madara UchihaMadara Uchiha
      01:54 19 Oct 23
      Switched to Pineapple from the Dodgiest Service Provider TPG, for the same price I have getting 3 times the speed.250 symmetrical speed for $69 per month is a steal!!
      Steve KSteve K
      20:10 18 Sep 23
      Without doubt this is the best internet in Melbourne.For gaming it is unbeatable....Fast consistent speeds and 1ms ping! I was previously getting 20ms+.I'd definitely recommend signing up if it's available in your building.
      Navi JadorNavi Jador
      05:14 14 Sep 23
      So glad I made the switch. Our apartment building was FTTB only so highest speeds we got were VDSL with NBN. DGTek had FTTP for us and now enjoying fibre speeds for very impressive pricing.
      Sara WSara W
      00:54 02 Sep 23
      Switched to Pineapple Net about 4 months ago when old provider increased my prices by $20. Now receiving fibre internet and faster speeds for a lower price. Brilliant!
      Fang DengFang Deng
      04:32 26 Aug 23
      Review for Pineapple NetBy Fdeng26/08/2023It’s very important to select a reliable internet service provider (ISP), and we are glad that we have Pineapple Net as our ISP.--- The cost of the Pineapple’s service is quite reasonable. Our contract is straight, and the Pineapple has provided guaranteed service based on the contract such as response/repair time, that has made the Pineapple Net standing out among the numerous ISPs.--- We have a good internet connection, that keeps up with our online activity. So far there haven’t any internet connectivity issues caused by the Pineapple’s service.--- The technical support at the Pineapple is great. In the event of a problem, it’s easy to report the issue, and the technicians have tried very hard to resolve the problem. They really care for their customers.
      Mike SkinnerMike Skinner
      12:42 20 Jul 23
      The advertised up/down speeds match what I experience. Pineapple are a great value ISP with excellent uptime.Edit July 20th 2023: I had a problem connecting to a VPN by IPv4 address and called Pineapple support. I had done the usual steps like rebooting everything and restarting my modem. I was blown away by their response. Everything was resolved in under 3 hours. 💕
      A BA B
      09:01 18 Jul 23
      Pineapple net is the retail arm of DGTEK that provides the fibre optic internet infrastructure. Have to say very impressive and they r serious competition to the NBN. You get symmetrical high speeds, equal upload and download which is very important for work from home. I hope they continue growing and servicing more suburbs I am sure people will quickly switch to them over the NBN.My only complaint is I found customer service to be not friendly, they should be more friendly with customers and be more flexible, also there are issues with drop outs but the speeds more than make up for it. Hopefully they fix the drop out problems.
      Brad NikolicBrad Nikolic
      05:48 15 Jan 23
      I have been a Pineapple Net customer for close to 1 year and very happy with the service they provide. The switch from my previous provider was easy and the setup was done swiftly by Pineapple Net. Also, great tech support in case problems occur with the service. Highly recommend
      Maxine E.Maxine E.
      04:30 13 Jan 23
      We have been with Pineapple Net for sometime now and have nothing but positive feedback for this company. I have had issues with relocating our network and have found them to be professional, helpful and efficient. We recommend them for your ISP.
      TProsic ProsicTTProsic ProsicT
      07:31 20 Dec 22
      Great company! Very fast internet and very good technical help when you've got a problem. I had one in three years. And it had nothing to do either with their network or the connection. More with how info travels through virtual space. Solved very quickly. The technician actually called me to check if everything was fine. That was a pleasant surprise!
      Geoff DayGeoff Day
      07:07 20 Dec 22
      We have been a customer of Pineapple for a few years. The switch from our previous supplier was very easy and Pineapple worked diligently to change the hardware and get us up and running .We have had an almost trouble free service with quality streaming at great speeds and a very competitive cost. About 30% cheaper than our previous supplier.So much better then what we previously had. The one problem due to a power outage was fixed quickly and with lots of help from Pineapple staff.It was a good decision to switch to them.
      Max BMax B
      04:30 20 Dec 22
      Excellent speeds, great support, local Melbourne ISP. Have been a customer for over two and half years, no issues whatsoever. Highly recommend if you're looking for a non-congested network with reliable uptime.
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